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FAQs


  • Individual transaction limit is $500 at Bank & Trust ATMs. 
  • Total withdrawal limit per business day is $1,000 at ATMs and $1,500 at Points-of-Sale.
  • Withdrawal limits may be increased temporarily upon request.
You can sign up through your Online Banking portal or The Bank & Trust Mobile app under the Documents tab, or by asking any Bank & Trust team member.
  • During Banking Hours, please call (866) 774-6694 and follow the prompts to speak to Customer Service.
  • After 5:00 p.m., on weekends, and on holidays, please call (866) 546-8273.

You will need two forms of identification the forms of acceptable ID are:

  • Valid state issued drivers license (all states)
  • Valid state issue identification (all states)
  • Passport
  • Resident alien ID card
  • Visa and Border crosser card
  • Military ID card
  • Visa
  • Border Crossing Card
  • Firearm license


We also accept these secondary forms of ID to be used along with a primary form of ID:

  • Social Security card
  • Birth certificate
  • Voter registration card
  • Utility bill
  • Credit card
  • Insurance card
  • Student ID card
Yes, this service is provided at no charge for customers of The Bank & Trust.
  • Del Rio at 1200 Veterans Boulevard
  • San Angelo at 1420 Knickerbocker
  • Sonora at 229 Hwy 277 North
Yes, as a convenience to our customers notary services are available.
To Order a Credit Report:
  • Experian (888) 397-3742
  • Trans Union (800) 888-4213
  • Equifax (800) 685-1111

To Report Fraud:
  • Experian (888) 397-3742
  • Trans Union (800) 680-7289
  • Equifax (800) 525-6285
You can order your checks on The Bank & Trust website, call us, follow the instructions on your check reorder form, or drop off a blank deposit slip at the nearest Bank & Trust lobby.  

  • Pay Stubs (covering last 30 days)
  • W-2’s (2 most recent with attachments)
  • Bank Statements (2 most recent all pages – checking and savings)
  • Quarterly Investment Statements (most recent)
  • Other information may be requested at the time of application
  • If you are self-employed - full Tax Returns for the last 2 years
There is not an application fee to apply for a mortgage loan. 
  • To be considered an applicant with The Bank & Trust, an individual interested in employment must fill out an application.  An application may be requested through our Contact Us page, requested at a Bank & Trust location, or completed online at the link below.
  • An applicant must also be minimally qualified for the position for which they are applying.
Applications are considered active for 90 days from the date of submission. After that amount of time to be considered for an open position a new employment application must be submitted.





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